Support

Frequently Asked Questions (FAQs) About Our Insurance Services

TwinX, a subsidiary brand of Twin Premium Capital LLC, a premium financing company, is a state-of-the-art investor portal platform designed to offer secure, high-yield investment opportunities for both accredited investors and retail investors. By leveraging a proven business model backed by insurance premiums, TwinX provides investors with predictable returns while minimizing risk through robust collateralization and regulatory compliance. It’s designed for both beginners and experienced accredited investors located in New York, New Jersey, Connecticut, Florida, Texas and California. 

Yes. Your invested funds are used exclusively to finance insurance premiums, a market characterized by consistent demand and low default rates. What sets TwinX apart is our comprehensive risk mitigation strategy, ensuring that every investment is safeguarded through multiple protective layers. 

To start: 

  1. Download the app. 
  1. Create an account and complete identity verification. 
  1. Link your bank account information via Plaid to permit us to securely access financial data without disclosing your bank account details. 
  1. As an accredited investor, you can immediately deposit funds to your TwinX account and your funds will start accruing interest. In addition to earning fixed returns, you have access to the deal matching feature, allowing you to choose specific premium financing deals that align with your preferences. 
  1. As a retail investor, you can participate through a deal matching process, directly financing individual insurance premiums. You are not required to fund your account upfront. Instead, you can select specific deals based on detailed economic information provided for each opportunity, enabling well-informed investment decisions.

No. We offer commission-free investments for both accredited and retail investors. 

There is a 6-month lock period from the date of funding. After the lock period expires, withdrawals can be made in increments of $50,000 every rolling 30 days. This limitation serves as a cash flow monitoring mechanism to maintain liquidity stability.  

In addition, you have the option to set up automatic monthly withdrawals of your interest and/or your invested amount. 

While for the deal matching process, you will be receiving monthly payments to your account, during the period of time matching the respective financed premium agreement you have invested on. 

Withdrawal processing times may vary depending on your bank and the type of investment. 

Investments are made through unit purchase, with each unit valued at $25,000. Investors can participate with a minimum of 1 unit and up to 6 units per investor, making this opportunity accessible to both new and seasoned investors seeking stable, short-term returns. 

Not at all! The enrollment process is straight-through and getting started with your first investment is transparent. Our intuitive interface makes investing simple and accessible. 

Tax treatment depends on your country of residence. We provide annual tax documents to help you file your returns. Consult a tax advisor for personalized guidance. 

You can reach our support team via: 

  • Email: hello@twinapp.com 
  • Phone: 212-548-6210 

Have a Question? We’re Here to Help!

We understand that you may have questions or need assistance. Whether it’s about our services, products, or anything else, we’re here to provide the answers. Fill out the form, and our team will get back to you promptly. Your satisfaction is our priority, and we’re always happy to assist you in any way we can.

Your feedback and inquiries are invaluable to us. We’re committed to offering the best support possible and ensuring that all your concerns are addressed quickly and effectively. Feel free to share any details, and we’ll be in touch soon!